Privacy Policy
At Niceties Token (niceties-token.com), we are firmly committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We value transparency and your trust, and strive to maintain the highest standards of data security and user privacy.
1. Introduction
Niceties Token is dedicated to ensuring that your personal data is handled responsibly and used only for clearly defined and lawful purposes. We strive to build a privacy-first environment that prioritizes the integrity, confidentiality, and security of your personal information.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users who access or interact with niceties-token.com (“the website”). Niceties Token is the data controller of your personal data processed through the website. This means we determine the purpose and means of processing your personal information.
3. Categories of Data Processed
We may collect and process the following categories of personal data when you access the website, create an account, or engage with our services:
a. Usage Data
Includes information such as your browser type, IP address, geographical location, referral source, page views, and session duration. This information helps us understand how users interact with the website.
b. Account Data
Includes your name, email address, mailing address, phone number, and login credentials. This data is collected when you create an account or register with us.
c. Profile Data
Includes your purchase history, product interests, user preferences, behavioral data, and other information you provide to personalize your experience.
d. Communication Data
Includes copies of messages sent via email, customer support inquiries, submitted forms, and correspondence history. This information is collected to address and monitor service-related queries and concerns.
e. Technical Data
Includes your device type, operating system, settings, system configuration, and platform data, collected through automated means such as cookies and server logs.
f. Transaction Data
Includes payment details, billing address, delivery address, and transaction records. We process this information to fulfill your orders and manage our contractual obligations.
g. Preference Data
Includes your marketing communication consents, opt-in/opt-out statuses, product interest indicators, and other preference settings selected within your user account or during interactions with the website.
4. Legal Bases for Processing
We rely on the following lawful bases to collect and process your personal information:
– Contractual Obligation: Where data processing is necessary to fulfill a contract with you (e.g., account registration, transactions).
– Legitimate Interest: To improve functionality, analyze trends, maintain our website, and communicate important updates.
– Consent: For marketing, cookies (except strictly necessary ones), and any processing activities requiring affirmative user permission.
– Legal Obligation: When required for compliance with applicable laws, such as fraud prevention and regulatory auditing.
5. Your Rights
Under GDPR and CCPA, you may exercise the following rights with respect to your personal data:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You have the right to request deletion of your data, subject to legal restrictions.
– Right to Restrict Processing: You may request restriction of processing under certain conditions.
– Right to Data Portability: You may receive your data in a machine-readable format or request its transfer to another data controller.
– Right to Object: You may object to processing based on legitimate interests, including for marketing.
– CCPA Rights: California residents have additional rights to request disclosure of personal data categories, opt-out of sale of data (note: we do not sell data), and no discriminatory treatment for exercising privacy rights.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We implement a combination of technical and organizational security measures to protect your personal data, including but not limited to:
– End-to-end encryption of personal and transactional data
– Secure socket layer (SSL) protocols
– Role-based access controls for internal staff
– Regular security audits and risk assessments
– Secure backup and disaster recovery systems
– Data protection training for employees and contractors
While we use best practices to protect your information, no internet-based transmission is 100% secure, and we advise users to take precautions, such as using strong passwords and logging out of shared devices.
7. International Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). In such cases, we implement Standard Contractual Clauses and other mechanisms to ensure adequate data protection is maintained as required under GDPR. We ensure that our third-party service providers operate in compliance with appropriate regional privacy laws.
8. Data Retention
We retain personal data for only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. The retention periods vary by data type:
– Usage Data: Up to 12 months from the date of collection
– Account Data: While the account remains active and for 5 years after deactivation
– Profile Data: Retained and regularly reviewed for ongoing relevance, deleted upon request or after 5 years of inactivity
– Communication Data: Retained for 2 years for customer service quality improvements
– Transaction Data: Retained for 7 years to comply with tax and accounting regulations
– Preference Data: Retained until user opts out or deletes the account
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance user experience and analyze trends. These include:
– Essential Cookies: Required for website functionality and security.
– Functional Cookies: Improve ease of use and personalization.
– Analytics Cookies: Help us understand user interaction and performance patterns.
– Performance Cookies: Optimizing load speeds and responsiveness.
You may refuse or withdraw consent to non-essential cookies at any time via our cookie management tool or by adjusting your browser settings.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we respect your right to control your data. Visitors are presented with a cookie consent banner upon entry, giving full control to accept, reject, or customize cookie preferences. California residents may also submit a “Do Not Sell My Personal Information” request through relevant web forms, although we do not engage in data selling practices.
11. Children’s Privacy
Niceties Token does not knowingly collect or process data from children under the age of 13. If it is discovered that a child has provided us with personal information without verifiable parental consent, we will delete such data promptly. Parents or legal guardians who believe we have collected data from a child should contact us at [email protected].
12. Policy Updates
We reserve the right to revise this Privacy Policy from time to time. Substantive changes will be communicated to users via email (if provided), on-site notifications, or other appropriate methods. Continued use of the website following revisions constitutes acceptance of the updated policy.
13. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or your data rights, you may contact us at:
Email: [email protected]
Website: https://niceties-token.com
We are committed to maintaining full compliance with all applicable privacy regulations, including GDPR and CCPA. Please feel free to reach out with any privacy-related inquiries or concerns.
